Privacy policy
PRIVACY POLICY
Last Updated: April 2026
1. INFORMATION WE COLLECT
When you purchase from VRIDA (vridahq.com), we collect:
- • Personal Information: Name, email address, billing address (for payment processing)
- • Payment Data: Processed securely via Shopify Payments/Stripe (we don't store card details)
- • Device Data: IP address, browser type, operating system (via cookies & analytics)
- • Usage Data: Pages visited, time spent, download activity
2. HOW WE USE YOUR INFORMATION
We use your data to:
- • Process and deliver your digital purchases
- • Send order confirmations and download links
- • Provide customer support (via email)
- • Improve our products and website experience
- • Send product updates (you can opt out anytime)
3. DATA SHARING & THIRD PARTIES
We DO NOT sell your data. We may share with:
- • Shopify: Our e-commerce platform (processes payments & hosts files)
- • Payment Processors: Stripe (secure payment processing)
- • Email Service: Shopify Email (sends order confirmations)
- • Analytics: Facebook Pixel, Google Analytics (website optimization)
4. COOKIES & TRACKING
We use:
- • Essential Cookies: Required for checkout and download delivery
- • Analytics Cookies: To understand how visitors use our site (via Facebook Pixel, Google Analytics)
- • Marketing Cookies: To show relevant ads (you can opt out via browser settings)
You can disable cookies in your browser, but this may break checkout functionality.
5. YOUR RIGHTS (GDPR/CCPA)
You have the right to:
- • Access the personal data we hold about you
- • Request correction of inaccurate data
- • Request deletion of your data (we'll delete within 30 days)
- • Opt out of marketing emails (unsubscribe link in every email)
- • Download your data (email us for a copy)
6. DATA RETENTION
We retain your data for as long as necessary to:
- • Provide you with download access (indefinitely)
- • Comply with legal obligations (7 years for tax records)
- • Resolve disputes (up to 2 years)